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73 changes: 0 additions & 73 deletions descriptions/0/api.intercom.io.yaml
Original file line number Diff line number Diff line change
Expand Up @@ -27162,8 +27162,6 @@ paths:
maxItems: 10
items:
"$ref": "#/components/schemas/fin_agent_attachment"
settings:
"$ref": "#/components/schemas/fin_agent_settings"
required:
- conversation_id
- message
Expand All @@ -27180,20 +27178,6 @@ paths:
id: '123456'
name: John Doe
email: john.doe@example.com
Reply with settings:
value:
conversation_id: ext-123
message:
author: user
body: Thanks, here is my order number.
timestamp: '2025-01-24T09:01:00.000Z'
user:
id: '123456'
name: Jane Smith
email: jane.smith@example.com
settings:
follow_up_questions: false
email: true
Reply with attachments:
value:
conversation_id: ext-123
Expand Down Expand Up @@ -27390,16 +27374,6 @@ paths:
additionalProperties: true
example:
order_id: '98765'
settings:
type: object
description: Optional settings to control Fin's behaviour for this procedure run.
properties:
email:
type: boolean
default: false
description: |
When `true`, Fin formats its replies as email-style responses. Defaults to `false` (chat-style).
example: true
required:
- conversation_id
- user
Expand All @@ -27424,8 +27398,6 @@ paths:
conversation_metadata:
attributes:
order_id: '98765'
settings:
email: true
"/fin/escalate":
post:
summary: Escalate to a human
Expand Down Expand Up @@ -27889,8 +27861,6 @@ paths:
"$ref": "#/components/schemas/fin_agent_attachment"
conversation_metadata:
"$ref": "#/components/schemas/fin_agent_conversation_metadata"
settings:
"$ref": "#/components/schemas/fin_agent_settings"
required:
- conversation_id
- message
Expand All @@ -27907,20 +27877,6 @@ paths:
id: '123456'
name: John Doe
email: john.doe@example.com
Request with settings:
value:
conversation_id: ext-123
message:
author: user
body: How can I resolve my outstanding invoice?
timestamp: '2025-01-24T10:01:20.000Z'
user:
id: '123456'
name: Jane Smith
email: jane.smith@example.com
settings:
follow_up_questions: false
email: true
Request with conversation history:
value:
conversation_id: ext-123
Expand Down Expand Up @@ -39412,35 +39368,6 @@ components:
type: string
example:
bad_attr: Conversation attribute 'bad_attr' does not exist
fin_agent_settings:
title: Fin Agent Settings
type: object
description: Optional settings to control Fin's behaviour for this request.
x-tags:
- Fin Agent
properties:
follow_up_questions:
type: boolean
default: true
description: |
When `true` (default), Fin may ask clarifying questions and escalate to a human agent
as needed.

When `false`, Fin operates in non-conversational mode: it will not ask follow-up
questions and will not escalate to a human agent. Use this when you want Fin to respond
with a single, self-contained answer — for example, in asynchronous channels where
back-and-forth conversation is not practical.
example: true
email:
type: boolean
default: false
description: |
When `true`, Fin formats its replies as email-style responses, suitable for sending
directly to users via email. This adjusts tone and structure to match email conventions
rather than chat.

Defaults to `false`, which produces chat-style responses.
example: true
fin_agent_status_updated_event:
title: Fin Agent Status Updated Event
type: object
Expand Down
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