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support-engineer

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A case-based playground for Technical Support Engineers. Master the root-cause analysis by resolving production incidents in a mock Payment Gateway. Bridge the gap between code and customer by sustaining mission-critical SaaS reliability.

  • Updated May 31, 2026
  • Python

🏗️Production-grade CI/CD pipeline demonstrating automated deployment workflows using AWS CodePipeline and CodeDeploy, with built-in misconfigurations to diagnose and resolve real-world deployment issues. Includes EC2 hosting, GitHub integration, CloudWatch monitoring, and IAM security best practices.

  • Updated Oct 1, 2026
  • JavaScript

🏗️ Cloud Support Engineer training project: Debug and fix a broken serverless contact form workflow using AWS CloudFormation, Lambda, DynamoDB, SNS, and CloudWatch. Hands-on troubleshooting of permission issues, log analysis, and service integration problems.

  • Updated Oct 1, 2026
  • JavaScript

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